• HOW LONG AFTER I PLACE AN ORDER WILL I RECEIVE MY ITEMS?

    We strive to get your order ready and out as fast as possible.

    Time of delivery dependent on stock availability.

    Delivery times can range from 3-7  business days from receipt of carrier pickup.

    If you have any questions or concerns please feel free to speak to us Monday-Friday 10am-5pm (EST)

    Niagara Region:  905-688-0662

    TOLL FREE:  1-833-CEC-TALK or  1-833-232-8255

    or email us anytime.

  • DO YOU OFFER FREE SHIPPING?

    FREE PICK UP at our St. Catharines, ON facility.

    Shipping to Your Door Canada Wide and we pay up to $1500 for your shipping charges!

     

     

  • HOW ARE THE ORDERS SHIPPED?

    Orders are shipped by Cabinets Express Canada and our shipping partner Day and Ross Freight, to your door Canada wide.

    Free Pick Up: Our St. Catharines, ON facility

    Cabinets Express Canada is NOT RESPONSIBLE for any delays  associated with shipping times. Do not schedule any installation work until all item(s) have arrived. For Residential address’ the shipping company will contact you in advance to schedule delivery. The  carrier/driver is NOT RESPONSIBLE for unloading your items or helping in anyway. They are not insured for this service. The driver is only responsible for placing the pallet on the ground for residential deliveries with lift gate services if applicable. Make sure you have the required extra help you need to unload. Please make sure to inspect your delivery/pallet/skid when you receive it to report any damage(s) or missing item(s).

    Cabinets Express Canada does not ship to all rural areas. Please contact us to find out if you are in the delivery area(s).

    Please make sure that the SHIP TO address is accessible to the trucks and there are no obstructions that could cause the delay of your item(s).

  • SHIPPING EXCEPTIONS

    Cabinets Express Canada is NOT RESPONSIBLE for any delays or costs associated with regards to shipping times. Do not schedule any installation work until all item(s) have arrived.

    All invoices must be paid in full prior to processing/shipping. For Residential address’ the shipping company will contact you in advance to schedule delivery.
    Free shipping charges cover one (1) delivery attempt. The customer is responsible for any additional shipping and handling charge(s) for delivery failure due to customer circumstances.

    • A lift gate is included FREE of CHARGE for residential deliveries.
    • No specific appointment time(s) are given for delivery of items. An “all-day” window for delivery is assumed unless noted from a representative.
    • The  carrier/driver is NOT RESPONSIBLE for unloading your items or helping in anyway.They are not insured for this service. The driver is only responsible for placing the pallet on the ground for residential deliveries with lift gate services if applicable. Make sure you have the required extra help you need to unload.
    • Shipping charges cover one delivery attempt. The customer is responsible for any additional shipping and handling charges for delivery failure due to customer circumstances
    • A responsible party (18 years or older) must be present to inspect inventory, and sign off on delivery.
    • If items are missing or visibly damaged, have the driver make a note on the bill of lading.
    • Do not reject damaged items. Please contact us at 877-781-6903 immediately to file a claim.

     

    A “Fill Date” may not be available for your item(s) and therefore would not have a ETA date assigned. Your items will arrive when in stock and no additional shipping costs will be incurred to the purchaser. You may choose to substitute your item(s) or receive a refund for the item(s).

    A shipping ETA does not necessarily mean the item(s) will arrive at that time. This is just an estimated date  of arrival. As shipping is available coast-to-cost, weather, unions and other labor forces are factors for importing and shipping schedules. Cabinets Express Canada is not responsible for any delays, damages or costs occurred to any home/job/project because of out-of-stock, unavailable or backordered item(s) and/or delivery schedules.  These situations are completely out of the control of Cabinets Express Canada, and you agree not hold Cabinets Express Canada liable in these situations.

  • DO YOU OFFER ASSEMBLY SERVICE

    Yes, at an additional cost CEC is pleased to offer our customers within the Niagara Regiona and a 200 km radius, assembly service at an additional cost.

    Please contact us directly for pricing.

  • DO YOU OFFER A KITCHEN DESIGN SERVICE?

    Yes, we have a variety of design services to assist you in creating a beautiful and functional kitchen lay-out to your taste.

    Please visit the link HERE to learn more.

     

  • WHAT IS PROPER CABINET MAINTENANCE?

    With proper care, your cabinetry will provide a lifetime of use and satisfaction. Proper care includes providing a wood
    friendly environment. Many of the internal environmental issues that affect human comfort, also contribute to a wood
    healthy environment. Specifically, controlled temperature and humidity with minimal changes from day to day and
    season to season will ensure your comfort and they will ensure the stability and life of your wood cabinetry.

    Moisture

    Repeated short term exposure to excessive moisture such as splashing of surfaces from a sink or even a single longer
    term event such as flooding, WILL result in irreversible damage to wood cabinetry. Steam, from cook tops, crock pots
    and improperly sealed dishwasher doors, can cause problems as well. Moisture should be wiped from surfaces
    immediately, to minimize damage.
    If wood has a chance to absorb excess moisture, efforts should be made to dry out the wood including substrates,
    immediately. Avoid direct high heat , use fans and dehumidifiers, moisture absorbing cloth and compounds.
    Immediate attention reduces the amount of damage and also reduces the likelihood of mold and mildew.

    Humidity

    Wood expands as humidity increases and shrinks as humidity decreases. Solid wood will dimensionally change more
    across the grain than with the grain.
    As wood expands (swells) and contracts with changes in humidity, the finish at the joints will crack.
    This cracking is universal but is much more evident on light colored paint than on stains or dark paints.

    Regardless, this is the nature of product made from wood and not a reason for replacement.

    Where humidity exposure is uneven, pieces may warp, cup or bow.
    Often, if the humidity level is returned to a normal level & maintained for a period of time, these issues will disappear.
    Extremely dry conditions can result in wood parts splitting and /or cracking in addition to shrinkage as described above.
    The optimal humidity level is 35% to 50% relative humidity. Extreme conditions (lower than 20% or higher than 80%)
    especially need to be avoided.

    While most focus is on too (damp) or too humid conditions, too dry conditions can be equally damaging to cabinetry.
    Extreme dry conditions can lead to cracking in solid wood components.
    Under dry conditions, the insert panels in panel doors will shrink and the panel edges will be exposed.
    The exposed, unfinished panel edges will not match the finished surface of the rest of the panel and door.
    This is not a reason for replacement but is instead an indication that humidity levels are too low and need to be
    remedied.
    Temperature

    Temperature variation can cause some of the same problems as humidity variation and the two are often interrelated.
    Temperature increases cause materials to expand. Temperature decreases cause materials to contract or shrink.
    Sudden temperature changes cause more dramatic material changes. More likely to lead to cracking, and splitting in
    solid wood. More likely to lead to warping, cupping and bowing in any wood components.

    Maintenance

    Use dehumidifiers and/or air conditioners in summer to control excess humidity. Use a humidifier to keep the air from
    becoming too dry in winter. Maintain climate control during the off season of vacation homes to reduce the risk of
    damage.

    Prior to installation do not store cabinets in a garage, basement or other unheated or unconditioned space.
    Treat your cabinets like any fine piece of wood furniture and you will enjoy their beauty and natural look for many years
    remember, preventative maintenance is the best form of maintenance.

  • CAN YOU TELL ME MORE ABOUT VANITY TOPS AND MAINTENANCE?

    REGULAR AND PREMIUM QUARTZ
    How It’s Made: Quartz countertops are man-made engineered stone countertops formed by combining 90% ground quartz (a natural hard mineral) with 8-10% resins, polymers, and pigments. This forms a very hard granite-like surface. The appearance depends on how the quartz is ground: coarsely ground quartz produces a flecked appearance, while finely ground quartz produces a smooth look.
    Properties: Extremely hard and durable; glossy sheen; non-porous and stain-and-crack resistant; does not require sealing or resealing; wide range of colors; easy to clean with mild soap, water, and a soft cloth.
    ARTIFICIAL/CULTURED MARBLE
    Cultured marble is a mixture of resin, colour pigments, hardeners and crushed limestone (marble). The product is formed in molds and can be made in many shapes, sizes and colours. Bathroom vanity tops and basins are molded into one piece which means there are no seams between counter and sink where bacteria could hide. The shiny finish clear or coloured gelcoat is very hard and non-porous to resist bacteria, hard-water marks, heat, stains, burns, chemicals and everyday wear and tear.
    Because of the molding process used each cultured kitchen countertop or bathroom vanity top is different in colour from the other. Pigments may be added randomly to create “veining” to mimic the veins in natural marble. From a decorative point of view there is no shortage of colours to choose from. There are even companies that will produce a custom made colour or pattern to match your interior. Each manufacturer has its own line of colours and patterns.
    Compared to real marble, cultured marble is practical, durable and especially, affordable.
    MAINTENANCE
    The gelcoat helps to protect the cultured marble from staining or etching. Over time the gelcoat may breakdown by normal use (toothpaste, make-up, chemicals or hard water). The cultured marble kitchen countertop or cultured marble bathroom vanity top should be cleaned with a sponge or dish cloth. Do not use harsh cleaners that will scratch and dull the surface, instead, use common dish detergents. Never use scouring pads or steel wool as they will dull the surface.
    Sealants.
    Only use a sealant on cultured marble products that have a high shine. Sealing is not required for counters with a matte finish.
    Scratches.
    Some minor scratches can be buffed away, or sanded with fine wet sandpaper and then buffed to a shine. Take care not to sand through the coated surface of the marble. Deep scratches that go through the coated surface may need professional repair. Unfortunately, large cracks, chips and breaks cannot be repaired, even by a professional.

    Maintenance& Cleaning for Cultured/Artificial Marble, countertops
    To protect against damage and etching to stone surfaces, care is required.

    All it takes is placing something too hot (like a curling iron left on the counter too long, or a little cigarette burn) or even just setting something sharp (like a barrette) on the counter, and then when you pick it up you inadvertently scratch the stone countertop by accident.
    Another way that you can quickly damage a stone countertop is by not cleaning it properly.

    Here is the proper way to clean a Cultured/Artificial Marble
    1. Use a recommended cleaner. (See recommended products below)
    2. Spread the cleaner on the counter and use a soft damp cloth (think: microfiber or chamois, not any type of scrubber) to wipe down the entire cultured marble/artificial marble countertop.
    3. Most importantly, you should never use anything abrasive on a cultured marble/artificial marble countertop-such as steel wool, colored scrubbers, or anything else that you would normally use to scrub out a stain. These can all damage countertops in a matter of seconds.
    Cleaning Products That Are Safe To Use On Artificial/Cultured Marble, Countertops
    Gel Gloss Kitchen & Bath Polish and Cleaner Liquid or Aerosol Spray, Method Daily Granite, Stone Pro Marble Products, Mothers California Gold Polish
    Hard Water can stain countertops too. You should never leave water on your countertop in any form: water drops, water rings from the bottom of a glass, etc. Instead, you should wipe up water on your countertop using a soft cloth.
    Technically, the dull finish that most people experience with Cultured Marble & Marble countertops is called “etching”
    Etching is a normal condition and cannot be avoided 100%
    Cultured/Artificial Marble is sensitive to acidic substances (juice, wine, coffee, vinegar, tomato sauce,etc ) these can “etch” (dull the polish) rather easily, even when sealed. What happens is that the acidic liquid or substance corrodes or eats at the marble seal. The reaction will destroy the thin polished  layer causing a dull light spot.

  • RETURN POLICY

    CEC RETURN POLICY & NOTICE

    Accepted Returns: Details

    1. With authorization from CEC specific Returns: e.g. (RTA Product ordered incorrectly) will be accepted within 14 days of purchase, with receipt only.

    2. Requests for Products to be returned must be sent to CEC in writing with a full explanation. CECwill respond with an authorization in writing. Without an authorization from CEC product returns will not be accepted.

    3. Returned items must be in original condition, original packaging or repackaged to acceptable condition, unused, uninstalled, unmarked and in 100% new and re-saleable condition.

    4. All returned product will be inspected for damage, in the event of damage, you will be notified and a credit will not be applied to the damaged products.

    5. Qualifying returns will incur a 50% RESTOCKING/PROCESSING FEE.

    6. When products have been authorized for return to CEC for a credit, the refundable amount will be applied to the net cost of the product. The refundable amount is less the Re-stocking / Handling fee /Services Performed, such as Assembly and Delivery fees.

    Product Returns Not Accepted: Details

    1. No returns accepted on Final Sales, Clearance Sales, Discontinued Products or Custom Special Orders.

    2. No returns or cancellations accepted on Assembled Kitchen and Bathroom Cabinet orders without authorization from CEC. Authorization is issued only in extreme cases.

    3. Absolutely NO RETURN/EXCHANGE on any installed Kitchen products. Absolutely NO RETURN/EXCHANGE ON assembled Kitchen products that have been modified or altered, or where cabinet doors have handles, knobs installed or holes have been drilled.

    4. Absolutely NO RETURN/EXCHANGE on any installed Vanity products. Absolutely NO RETURN/EXCHANGE on any assembled Vanity products that have been modified altered, or where cabinet doors or drawers have handles installed or holes have been drilled for handles.

    5. All shipping/handling charges or/and Services Performed, such as Assembly and Delivery fee are not refundable.

    Important Notice:

    1. CEC advises the customer/contractor that it is their responsibility to double check the received items for damage or defects before installation.

    2. Customer/contractor must install all kitchen or bathroom cabinets in a residential environment. Relative humidity levels must be 40% to 55% and a temperature range from 17-24 ° inside the home to prevent permanent damage. Low moisture may cause doors and joints to shrink and open. If the above conditions are not met inside the home and cabinets or components are damaged, cracked or swollenThe warranty will be void automatically.

    3. Order acknowledgements are electronically sent as soon as an order is entered; the acknowledgement is the last chance to make sure that your order is entered correctly. It is the customer’s responsibility to notify CEC within 48 hours of receipt of any errors or changes required. After 48 hours the order will be considered complete and correct. Issues arising from errors will be the Responsibility of the Customer CEC will have no liability.

  • WARRANTY

    Kitchen Cabinet and Vanity limited Warranty
    Hardware—–Slides and Hinges:   

    Cabinets Express Canada provides a limited lifetime warranty to the original purchaser that its drawer slides and door hinges to be free of defects in material and workmanship under normal use for the lifetime of the product.

    Kitchen and Bath Cabinets:

    Cabinets Express Canada warrants its cabinetry to be free of defect in material and workmanship for a period of one year from the date of the original purchase.  This warranty is limited to the original residential owner and is not transferable.

    What is not covered by this warranty?

    Our warranty will be void in the following circumstance.

    1)  Natural Characteristics: Natural variations in wood (aging, wood knots, inherent growth characteristics) are part of the beauty of a natural product and are not a defect.

    2)  Relative humidity levels of 40% to 50% inside the home are required to prevent permanent damage, low moisture may cause doors and joints to shrink and open. If Relative humidity levels and temperatures range does not reach 40% to 50%, 17-24° inside the home this warranty will be void automatically.

    3)  Customer repairs or modifies original product without authorization from Cabinets Express Canada

    4)  Defects, Damages or Claims after installation will not be warranted. All products must be inspected for damage prior to installation. This applies as follows, Cabinets that are secured in place, Stone Tops that have been sealed, Drawers and Doors with Handles/Knobs installed.

    5)  Any damage caused by misuse, abuse, negligence, alteration, improper handling, storage or installation, non-residential use, wear and tear. Product is subjected to abnormal use, abuse, eg: Heating/Cooling vents are placed under or in front of a cabinet

    6)  Product is installed in an environment without heat/cooling controls; eg warehouse, cottage etc.

    Limited Warranty Details

    The warranty is expressly limited to replacing or repairing the defective part at Cabinets Express Canada ’s discretion, it does not include any costs related to installation or delivery. When you receive your order, inspect your cabinets for damage or defects.

    1)  Cabinets Express Canada will replace any defective or damaged products that are claimed within 7 business days of receipt of the merchandise.

    2)  Cabinets Express Canada will replace all under warranty doors or drawer fronts that have cracks on the door frame or door central panel.

    3)  Cabinets Express Canada is willing to repair all under warranty doors or drawer fronts that have cracks at the corner joins . No replacement for corner join cracks door products.

    Limited Warranty for Vanity tops

    Cabinets Express Canada warrants to the Original Purchaser (as defined herein) this  product to be free from manufacturing defects under normal usage, in accordance with the terms, conditions, and limitations as set forth herein. The term “Original Purchaser” as used in this warranty shall mean the person who purchased the product from CEC. This warranty shall be valid for the following time periods:

    Artificial Marble Vanity Tops for one year from the original date of purchase.

    Regular and Quartz Vanity Tops for one year from the original date of purchase

    Premium Quartz Vanity Tops for two years from the original date of purchase.

    Cabinets Express Canada’s  obligation under this warranty shall be limited to repair or replacement of the defective item at CBC’s sole discretion. Original Purchaser shall not be entitled to, nor shall CEC be obligated for any other damages, including but not limited to incidental and consequential damages, and re-installation costs. CEC makes no warranty whatsoever in respect to accessories or parts not supplied by CEC, or  products not purchased from us. This warranty shall not be extended, altered, or varied except by a written instrument signed by CEC. This warranty shall not apply to products which have not been paid in full, been subject to accident, neglect, alteration, abuse, excessive physical stress, or misuse. In addition to the foregoing, CEC shall not be liable for, nor shall the warranty include or apply to, loss or damage caused by or resulting from any of the following:

    (i) Damage after date of shipment from CEC where the damage is not directly due to a defect in material or workmanship

    (ii) Improper installation of the product

    (iii)Improper use of the product

    (iv)Use of the product beyond its capacity or specifications

    (v) Improper or unauthorized modification, alteration, or repair

    (vi) Improper cleaning, use of abrasive cleaners, use of abrasive cleaning cloths, sponges, wire wool etc, spills containing acids, bleaches, soft drinks, alcohols etc

    (vii) Surface tarnishing, etching, hazing, dulling etc caused by water marks. Hard water will cause these problems and cannot be avoided without careful maintenance and care.

    (viii)This warranty shall not apply to variations in color, particulate size or pattern

    CEC neither assumes nor authorizes any other person to assume for it any other liability in connection with the sale of the Product. CEC’s obligation under the Limited Warranty shall also be conditioned upon receipt by CEC of notice of any alleged defect within thirty (30) days after delivery to the Original Purchaser, or if such defect could not be detected at the time of purchase of any alleged defect in thirty (30) days after discovery. CEC reserves the right to inspect the allegedly defective product to determine whether the product is in fact defective. CEC does not have obligation to repair or replace any product that, in CEC’s determination after inspection, is not defective. To obtain warranty service or additional information, call or write us and be prepared to provide pertinent information regarding your claim or problem, including the completion of an RMA form. 

    Maintenance, Cleaning and Caring for Marble/Cultured Marble/Artificial Marble

    As you probably know, it is very easy to damage marble/cultured marble/artificial marble

    All it takes is placing something too hot (like a curling iron left on the counter too long, or a little cigarette burn) or even just setting something sharp (like a barrette) on the counter, and then when you pick it up you inadvertently scratch the marble/cultured marble/artificial marble countertop by accident.

    Another way that you can quickly damage a marble/cultured marble/artificial marble countertop is by not cleaning it properly.

    Here is the proper way to clean a Marble/Cultured Marble/Artificial Marble countertop…

    The following instructions are for marble/cultured marble/artificial marble countertop countertops and bathroom vanities.

    If you’re not sure whether you have solid marble, cultured marble or artificial marble treating your countertop as if it is solid marble might be the safest option.

     1. Take a clean spray bottle and fill it with an all purpose water-based cleaner, or a pH-neutral cleaner that is designed for stone.

     2.  Spray the cleaner on the counter and use a soft damp cloth (think: microfiber or chamois, not any type of scrubber) to wipe down the entire marble /cultured marble/artificial marble countertop.

    Most importantly, you should never use anything abrasive on a marble/cultured marble/artificial marble countertop — such as steel wool, colored scrubbers, or anything else that you would normally use to scrub out a stain. These can all damage marble/cultured marble/artificial marble countertops in a matter of seconds.

     

     

  • TERMS AND CONDITIONS

    Terms and Conditions

    CEC has at its core a desire for continuous improvement.  Our promise to you is to offer the best possible prices, a carefully edited selection in timeless finishes, with the right accessories and companion pieces.  That being said, there may be circumstances beyond our control that may affect a seamless outcome.  We value our relationship with you and will always strive to meet your needs.

    ORDER PROCESSING & PAYMENT:

    INVOICE MUST BE PAID IN FULL before an order will be processed. Once the order is in process, no changes can be made. Additional items can be processed as a new order. Cancellations made prior to the order being picked will be subject to a 30% processing fee. Cancellations made after an order is picked are subject to a 50% restocking/processing fee. Cabinets Express Canada reserves the right to cancel any order at any time for any reason. Any item that is backordered/out-of-stock will be shipped when item arrives (at no additional shipping cost to the customer).

    3D DESIGN PACKAGE:

    The 3D Design package costs $100.00 plus applicable taxes and is non-refundable. 1 design per customer per kitchen. No other areas will be designed ( such as laundry, media rooms, bathrooms etc) unless noted in writing between designer and client. Design times vary and will depend on the difficultly of the design and peak times of the year. Please call our offices to speak to a rep for more details.

    ASSEMBLY/INSTALLATION OF CABINETS:

    Cabinets Express Canada is not responsible for incorrect assembly or installation of any of the cabinets sold through our channels. We recommend using a licensed contractor to assemble or install your cabinets to avoid any voiding of warranties. Cabinets Express Canada cannot provide any advice or recommendations.

    SHIPPING AND DELIVERY:

    All freight orders are packaged in individual boxes, placed on a pallet and shrink wrapped.
    Delivery times are out of the control of Cabinets Express Canada
    Cabinets Express Canada reserves the right to cancel any order and refund prior to shipping.
    Shipping charges must be paid for in full when your order is placed.
    For Residential Deliveries – The shipping staff will contact you in advance to schedule delivery. It is not the responsibility of Cabinets Express Canada for any inconvenience that may have been caused by the shipping carrier due to delivery times.
    Shipping charges cover one delivery attempt. The customer is responsible for any additional shipping and handling charges for delivery failure due to customer circumstances. Cabinets Express Canada makes no guarantees for shipping times.
    A lift gate is included for residential deliveries at no charge.
    The driver is only responsible for placing the pallet on the ground for residential deliveries with lift gate services. For insurance purposes, they do not bring in any items into garage and/or house.
    A responsible party (18 years or older) must be present to inspect, inventory, and sign off on delivery.
    If items are missing or visibly damaged, have the driver make a note on the bill of lading.
    PLEASE Do not reject damaged items. DO NOT REJECT ANY ITEMS, EVEN IF YOUR ORDER HAS ARRIVED INCOMPLETE. SEE IMPORTANT NOTES ON MISSING AND DAMAGED ITEMS BELOW. Any rejected items will not be covered by Cabinets Express Canada and its warranties.
    MISSING OR DAMAGED ITEMS: (INCLUDING CONCEALED DAMAGE):

    Freight claims for obvious damage(s) or shortage(s) can only be accepted when indicated on the bill of lading.

    No claims will be allowed without the proper paperwork or pictures. You have 72 hours to inspect all items and file a claim if necessary. DO NOT ASSEMBLE or INSTALL any item(s) that is believed to be damaged or have missing parts. NO CREDIT/REFUND will be given once an item is assembled/installed.

    To file a claim for damage or shortage, please send an email to claims department immediately within 72 hours of receipt of delivery. Please include the following:

    • Order number / Order Date
    • Buyer’s name
    • Shipping address
    • Brief description of damage(s) or shortage(s) including item numbers or parts
    • PICTURES of the damage(s).

    No claim can be processed without photo evidence. Each photo must be labelled with the item # . All damaged items are to be shipped back for claims unless noted. Shipping is the responsibility of the customer.

    A claim form will issued and is the responsibility of the customer to submit the claim within 72 hours (3 days). Please note that all information (photos and description) must be CLEAR and in full (all items have been inspected) before submitting a claim. Only one (1) claim can be submitted per order. Ensure that you have inspected YOUR ENTIRE ORDER BEFORE SUBMITTING A CLAIM. Expedited shipping service is not available for replacements and/or parts. Cabinets Express Canada cannot be held responsible for any costs accrued during the installation/delivery of any of its products sold via any of its channels of distribution. This includes, but is not limited to, items that may be flawed by manufacturer or have become damaged in transit.

    PICK UP ORDERS:

    • Customers will be notified as soon as the order is ready to pick up from the warehouse.
    • Orders not picked up within 5 business days will be subject to a storage charge of $50 per pallet per day.
    • Orders not picked up within 30 business days will be subject to storage charges, additional restocking fees of 50% as well as having the order cancelled.

    RETURNS AND REPLACEMENTS:

    Items must be inspected within 72 hours (3 days) of receiving.
    Any missing item(s) must be reported within 72 hours (3 days) of receiving.
    Returns must be received by Kitchen Liquidators Inc. Cabinets Express Canada within 7 days of date of receiving shipment(s).
    All returns must be authorized by Kitchen Liquidators Inc. prior to return shipment. Authorization # will be issued.
    All items must be returned in original, unopened packaging to receive credit. No credit/exchange/refund on installed or assembled cabinets.
    NO RETURNS ON ASSEMBLED CABINETS, special order, clearance, trims, toe-kicks, mouldings, wood or glass ready doors, fillers or panels, corbels or decorative pieces, accessories such as touch-up kits, roll-outs, glides, hinges, and door samples. Items are considered final sale. For warranty/claims please contact us.
    NO RETURNS ON FURNITURE, SINKS, HANDLES/KNOBS, FAUCETS. Items are considered final sale. For warranty/claims please contact us.
    Qualifying returns will incur a 50% RESTOCKING & PROCESSING FEE.
    The customer is responsible for setting up all return shipments and cost(s) associated.

     

    AGREEMENT TO PURCHASING FROM Cabinets Express Canada

    By purchasing from Cabinets Express Canada you agree to these policies, terms & conditions. You are aware that some item(s) may become at any time and for whatever reason, unavailable, back-ordered or out of stock. A “Fill Date” may not be available for your item(s) and therefore would not have a ETA date assigned. Your items will arrive when in stock and no additional shipping costs will be incurred to the purchaser. You may choose to substitute your item(s) or receive a refund for the item(s).

    A shipping ETA does not necessarily mean the item(s) will arrive at that time. This is just an estimated date of arrival. As shipping is available coast-to-cost, weather, unions and other labor forces are factors for importing and shipping schedules. Cabinets Express Canada is not responsible for any delays, damages or costs occurred to any home/job/project because of out-of-stock, unavailable or back-ordered item(s) and/or delivery schedules. These situations are completely out of the control of Cabinets Express Canada, and you agree not hold Cabinets Express Canada liable in these situations.

    If you do not agree to the Terms & Conditions, please exit the website.

     

     

     

  • PRIVACY POLICY

    When you visit our site you may provide us with two types of information: personal information you knowingly choose to disclose and site use information collected on an aggregate basis using server logs, “cookies” and other technologies as you and others browse our site. CABINETS EXPRESS CANADA does not use the information provided by a visitor for any purpose other than to provide answers and service to visitors who contact CABINETS EXPRESS CANADA. The information you provide in the ordering process will be used to fill your order and to understand your needs so that we may serve you better. Except as set forth in this statement CABINETS EXPRESS CANADA will not disclose any personal information to third party companies unless we receive your prior permission. In the following limited circumstances we will consider, and may release, personal information to third parties: (1) to fulfill your order; (2) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as protecting the rights, property or safety of CABINETS EXPRESS CANADA staff.

    Similar to other commercial sites, our site may use standard technologies such as “cookies” and web server logs to collect information about how our site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

    Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a site. They are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that site by the same user or to use the information to streamline the user’s transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

    We collect the personal information that you provide us, such as when you; purchase services online or by telephone, or contact us through our website or by telephone through our Customer Service. We do not sell, rent, share or disclose personal information to third parties without your prior consent, except in the limited circumstances described below and the information will only be used to assist in the fulfillment and support of your order.

    We may provide to a third party information that is necessary to fulfill an order you have placed with us, for example; providing a shipping carrier your address and if you pay by a credit or debit card, your card number and sales transaction information are passed on to the card processor and/or issuer (including their service providers such as fraud verification services).

    Personal information we collect is stored electronically. When you enter personal information online, that information is encrypted using a security protocol called SSL (Secure Sockets Layer), which encrypts all information prior to transmitting it over the Internet. We also use SSL to allow you to securely view your online account and registration information. We collect, process and maintain payment information, including credit card information, in compliance with the data security rules adopted by credit card companies such as Visa, MasterCard, American Express and Discovery Card.

    Although we have taken technical, administrative and physical measures to protect your information from loss, misuse, or alteration by third parties, there is always some risk involved in transmitting information over the Internet. We take strides to protect all our information, but no protection regime is perfect, and information may be lost or stolen in extreme circumstances. You can always contact us in order to correct your personal information in our systems, update any other information that you have provided to us, or to request that promotional materials not be sent to you.

    CABINETS EXPRESS CANADA may change this Privacy Statement at any time by posting revisions to our site. Your use of the site constitutes acceptance of the provisions of this Privacy Statement and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Statement. If you do not agree to the terms of this Privacy Statement or any revised policy, please exit the site immediately.

  • PAYMENT METHODS ACCEPTED

    We accept Visa, MasterCard and American Express.